The thinking behind the reframe.

I had the pleasure of joining Emily Fenech on the HR Voices Podcast last month to talk about the future of work and the challenges facing people teams today.

Complaints from frustrated customers have prompted e-commerce and financial technology companies to quietly rehire some content writers, software engineers and customer service workers they had replaced with AI bots.

On January 3rd, I tore a muscle around my knee while skiing. That one moment erased my entire running season—no January half marathon, no early morning runs to clear my head, no familiar rhythm in my body.